FAQ
FAQ
FAQ

Find answers to frequently asked questions about product specifications, OEM & ODM customization, MOQ, production leadtime, payment terms and shipping solutions from Cangzhou Xinqi Sports Equipment Co., Ltd. Get clear support before placing your order.

Q: What products do you offer?

A:

Gym equipment, sensory integration equipment, various foam mats, jumping platforms, balance beams, gymnastic octagonal columns, crawling frames, trampolines, etc.

Q: Do you support customization?

A:

Yes. Size, color, and logo customization (OEM/ODM) are available.

Q: What certifications do you have?

A:

Delivery time: 2-5 days for stock items; Compliant with CPC, RoHS, EN71 and GCC standards, and material inspection reports can be provided. Custom orders take 20-35 days for production.

Q: What's the minimum order quantity?

A:

MOQ varies by product. In-stock items support small orders; custom items require bulk MOQ.

Q: What shipping terms do you accept?

A:

EXW,FOB, CIF, and DDP. Sea freight is standard; air freight available for urgent orders.

Q: How long is the delivery time?

A:

Standard orders are ready in 2-5 days; custom orders take 20-35 days to produce.

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